Yes, however we are restricted to sell in certain territories. For most products, we currently ship to Australia, Canada, Mexico, New Zealand, United Kingdom, and the United States.

All orders are processed and shipped within 1-2 business days. Customers will be emailed a tracking number in their shipping confirmation once their order has been fulfilled. Orders will typically arrive in 1-2 weeks for standard shipping methods and usually <1 week for fast shipping.

We use all major carriers, and local courier partners. For reference, most United States orders will be delivered via USPS.

All sales are final once your order has been processed and shipped. If your order is delivered broken or defective, please immediately email support@otakulamps within 90 days for a replacement free of charge. There are various ways to edit or cancel your order, however this is only available before your order has been fulfilled. You can edit or cancel your order immediately after you place it via the order status page. You can also edit or cancel via the link in your order confirmation email. Also if you have created an account, you can edit or cancel your order there. Please keep in mind that we currently cannot cancel or return any orders that have been processed and fulfilled.

Unfortunately, we are not accepting any returned items at this time. However, if your order has been delivered broken or defective, please immediately email support@otakulamps.com within 90 days of your order and we will send you a replacement free of charge.

If your order has been delivered broken or defective, please immediately email support@otakulamps.com within 90 days of your order and we will send you a replacement free of charge.

We currently accept all major credit and debit cards (Visa, Mastercard, Discover, American Express)

There are various ways to edit or cancel your order, however this is only available before your order has been fulfilled. You can edit or cancel your order immediately after you place it via the order status page. You can also edit or cancel via the link in your order confirmation email. Also if you have created an account, you can edit or cancel your order there. Please keep in mind that we currently cannot cancel or return any orders that have been processed and fulfilled.

Once an order has been processed and fulfilled, we cannot change the shipping information on the order. You can edit or cancel your order immediately after you place it via the order status page. You can also edit or cancel via the link in your order confirmation email. Also if you have created an account, you can edit or cancel your order there. Please keep in mind that we currently cannot cancel or return any orders that have been processed and fulfilled.

All inquiries can be sent via email to support@otakulamps.com. Please allow up to 24 hours for us to respond. Emails received on the weekends or holidays will be responded to on the next business day. If your question is in regards to editing or cancelling your order, please see the above FAQ answers.

Yes! Otaku Lamps is home of the ORIGINAL, officially licensed anime LED
lamps and lighting products! This means we have officially partnered with some of the largest anime studios in order to continue bringing you guys awesome anime LED lamps and lighting products! We are not affiliated with any brand selling unlicensed products.